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Refund & Cancellation Policy

Last updated: 2026. QuickDSC provides independent DSC application assistance.

Before application

If you cancel before we submit your DSC application and before a USB token is procured, the assistance fee is refundable after deducting any payment-gateway charges.

After application / issuance

Once the application is submitted to the Certifying Authority or the certificate is issued, government/CA charges and token costs are non-refundable, as these are consumed with the CA/vendor.

Rejections

If a certificate is rejected due to information you provided, re-application may require fresh charges. If a rejection is due to our error, we re-process at no extra assistance fee.

How to request

Email support@quickdsc.in or WhatsApp +91 86102 54307 with your enquiry/order reference. Eligible refunds are processed within 7–10 working days to the original payment method.

Support & escalation

For help or complaints, contact us first — most issues are resolved same day.

  • WhatsApp / Phone: +91 86102 54307
  • Email: support@quickdsc.in
  • Address: Chennai, Tamil Nadu, India
  • Working hours: Mon–Sat, 10am–7pm IST
  • GSTIN: Available on request

Escalation: if your issue is not resolved within 2 working days, reply "ESCALATE" on WhatsApp or email with your reference and we will prioritise it.

This page is for transparency and is not legal advice. Certificate issuance is subject to successful KYC verification and approval by the Certifying Authority.